This was a very trying time for me, as I am a nurse and being on the other side (patient) is not my strong point.  The people I dealt with, Karen and Sharon, were the absolute best.  It started with Karen who really got me and how I felt.  It has been an emotional time for me to give up the job I loved and was very good at.  Karen was understanding and kind.  Then Sharon took over to help with forms and guide me through all the paperwork.  She was always encouraging and supportive.  I can't thank these two women enough for making the process palatable for me.  Last but not least Mr. Daniels was always prompt to return calls and answer questions.  I know this business – this firm has been very human and that is always the most important.Name Withheld